Students at the University of Alaska Anchorage (UAA) are expected to be both academically and financially responsible for their registration and all other charges deferred to the student account. Students who change their plans or become unable to attend must officially drop or withdraw from their courses as soon as possible within published deadlines. Students who drop courses within the 100 percent refund period will be able to avoid tuition and fee assessment. Refer to the Academic Calendar for specific deadlines.
We encourage students experiencing unplanned financial hardship to work with the Office of the Bursar whenever they owe a balance, however, the University does reserve the right to deny permission to register and to withhold diplomas from students who have a balance due to the institution. Late fees may be added to a student’s account for balances not paid by the published payment deadline. Accounts in default at 180 days or more past due may be sent to a collection agency and reported to the credit bureau; collection costs & fees will be added to the principal balance. The university is authorized to garnish Alaska Permanent Fund dividends for payment of defaulted accounts under Alaska Statutes 14.40.251 and 43.23.190.
UAA uses email as the official method of communication with students. Students are responsible for designating a preferred email address in UAOnline. Unless a preferred email is designated, UAA will use the university-issued email address to communicate with students, including communications on financial matters. Students are responsible to read university communications on a timely basis. Failure to review communications from the university does not release a student's financial obligations. Students are responsible to keep their contact information, including phone, preferred email, and mailing address, current in UAOnline at all times. Refer to Academic Policies & Processes for details.
All tuition, fees, and other charges for the semester must be paid at the time of registration or by the published payment deadline; refer to the Academic Calendar for more details. Late-starting classes and miscellaneous charges after the payment deadline should be paid when the charge is incurred and are subject to any subsequent late fee assessments during the term. For questions about Student Accounts, please contact the Office of the Bursar at uaa_bursar@alaska.edu or 907-786-1440.
Important facts about your student account and billing procedures:
4 ways to pay your bill:
To avoid late fees, all payments must be received by the published payment deadline.
Payment Plans:
See payment plan information on the Office of the Bursar website for the available payment plan options.
Refund processing is automatic for students who officially drop courses within the 100 percent refund period. Students are responsible for thoroughly reading the class listing and being aware of the published refund deadlines for their particular classes. The date of official drop or withdrawal activity determines eligibility for a refund.
Students who drop or withdraw, or who are administratively dropped or withdrawn from courses as a result of university disciplinary action, forfeit all rights to any refund.
Tuition and fee charges may be audited, corrected and adjusted before the end of the current semester. Students are notified of adjustments by mail. The university reserves the right to change its tuition or fees at any time.
If tuition and fees are paid at any time in a semester by credit card, the credit card will be refunded (up to the amount paid) if a credit is later created on the account. This includes, but is not limited to, credits created by scholarships, federal aid, personal checks, and tuition waivers. All other refunds will be processed as a check or direct deposit. Refund checks are mailed to the student's current mailing address on record. Students are responsible to keep their contact information current in UAOnline. A charge of $18.50 is assessed for all checks reissued due to a stop-payment request by the student. Students are encouraged to enroll in Direct Deposit via UAOnline to receive any applicable refunds as quickly as possible.
If UAA cancels a class, a 100 percent refund of tuition and course fees is automatically processed. Refund processing dates are listed in the class listing.
No tuition or fee refund or exchange will be allowed for withdrawal after the drop deadline.
One hundred percent of all tuition charged is refunded if the student officially drops at least two business days before the first class begins. There is no refund after this time.
In the event of extenuating circumstances, a student or person with legal authority to act on behalf of a student may petition for an exception to university policy on refunds of tuition and fees. Petitions are not automatically granted but will be considered in light of the criteria set forth below and the individual circumstances of the request. Being unaware of university procedures or deadlines does not constitute justification for a refund. Refunds are granted only when extenuating circumstances are documented.
Students called to active duty or involuntarily activated, deployed or relocated during an academic term are eligible for 100 percent refund of tuition and fees, and a prorated adjustment on housing and meal plans. See Course Performance for more information.
As part of the Veterans Benefits and Transition Act of 2018, section 3679 of title 38, UAA complies with the requirements as outlined below:
Note: A Covered Individual is any individual who is entitled to educational assistance under chapter 31, Vocational Rehabilitation and Employment, or chapter 33, Post-9/11 GI Bill® 1 benefits.
In addition, the statute allows UAA to require chapter 31 and chapter 33 students to take the following additional actions:
If students do not turn in a COE, or Statement of Benefits, and/or CRF by the first day of class, a late fee may be assessed after the published payment deadline for the term and a hold restricting future registration may be placed on the account. UAA will hold students financially responsible for any portion of tuition, fees, parking, room & board, and other charges not covered by the VA. Balances remaining on the student account at the end of the term – and after VA benefits are disbursed – may be subjected to a late fee assessment and a hold may be placed on the account restricting future registration. Students may contact UAA Office of the Bursar to discuss available payment plan options, if needed.
GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government Web site.